Conducting Workplace Investigations

Course Code: CWI

 

A failure to conduct timely, thorough and fair investigations will commonly cause an employee to dispute the findings of an investigation. Participants will learn about the process for conducting a workplace investigation and relevant laws and the skills necessary for the role of investigator.

Learning Content

 

This full day programme will cover the following topics:

•    Assessing the appropriateness of conducting an investigation

•    Setting the scope of an investigation

•    Communication during an investigation

•    Gathering evidence and interview skills

•    Evaluating evidence

•    Record keeping and confidentiality

•    Writing a report

 

 

Learning Outcomes

 

At the conclusion of this programme, participants will:

•    Increase their confidence in conducting an investigation

•    Be familiar with the process for carrying out an investigation

•    Acquire skills for conducting an investigation

•    Be aware of common challenges faced by investigators and how to deal with them

•    Consider issues around record keeping and confidentiality

•    Learn about report writing

 

 

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