New Bullying Laws

Course Code: NBL

 

The number of workplace bullying complaints is on the increase. New laws mean these complaints can be quickly escalated to the Fair Work Commission. It is therefore critical that organisations understand how to manage complaints so they are resolved in a timely and appropriate manner. Resources need to be invested early to avoid divisive and costly outcomes.

 

This programme considers the new Stop the Bullying laws. It also provides an opportunity to take a fresh look at your dispute resolution procedures that deal with bullying complaints. Organisations need to identify which dispute resolution tool is the most appropriate in the circumstances and how to properly implement it, including how to engage complainants and respondents.

 

This half day programme will provide participants with a practical understanding of the elements of bullying, and also the confidence to know the approach most likely to achieve a resolution.

Learning Content

 

This half day programme will cover the following topics:

•    Outline of new Stop the Bullying laws and Fair Work procedures

•    Framework to assess complaints of workplace bullying and how best to manage them

•    Assessment of when a workplace investigation should be conducted

•    Overview of the options available for early resolution of workplace complaints

•    Skills to identify which options are most appropriate for particular types of workplace complaints

 

 

Learning Outcomes

 

At the conclusion of this programme, participants will:

•    Gain an understanding of the new Stop the Bullying laws

•    Gain an understanding of new Fair Work Commission procedures

•    Develop a framework for assessing workplace bullying complaints

•    Understand the role of workplace investigations and when they should be conducted

•    Consider the range of options for early resolution of workplace complaints

•    Be able to identify which options are most appropriate for particular types of workplace complaints

 

 

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